FAQs

[ Frequently Asked Questions ]

Reliable Answers to Our Most Common Questions

1. Laundry Service

We collect your clothes from your doorstep, sort them by fabric and color, wash with care, dry, fold, and deliver them back neatly packed.
Yes, our team uses safe and effective methods to remove stains while protecting fabric quality.
Standard laundry orders are usually completed within 24–48 hours, depending on the load size.
Yes, we provide Dry Cleaning Services for fabrics that require special care like silk, wool, and designer wear.
Prices depend on the weight of laundry and type of clothing. We offer affordable per-kg rates — contact us for a custom quote.

2. Dry Cleaning Service

Yes, we use eco-friendly solvents and advanced techniques to protect fabric texture and color.
Our dry cleaning includes cleaning, pressing, and packaging.
Most dry-cleaning orders are ready within 24–48 hours. Express options are available.
Yes, our Express Laundry Service is ideal if you need same-day or next-day delivery.
Prices vary by garment type — for example, suits, gowns, and abayas have different rates. Contact us for a detailed price list.

3. Express Laundry Service

It’s our urgent laundry option for customers who need clothes cleaned and returned within hours or on the same day.
Not at all. We maintain the same premium quality while speeding up the process.
If you have last-minute events, business meetings, or travel plans, express service ensures fresh clothes on time.
Yes, our Shoe & Bag Spa can refresh your footwear and accessories with professional care.
: Express services carry a small additional charge compared to regular laundry. Exact pricing depends on order size and urgency.

4. Shoe & Bag Spa

We clean and restore all types of shoes and bags, including leather, suede, fabric, and luxury brands.
We handle various materials including leather, suede, canvas, and synthetic fabrics.
Typically 2–4 days, depending on the condition and material of the item.
Yes, our Luxury Shoe Cleaning Service is designed for high-end and designer shoes that need special care.
Pricing depends on the brand, material, and condition. Standard cleaning is reasonably priced, while luxury care may cost slightly more.

5. Luxury Shoe Cleaning Service

We use advanced cleaning, conditioning, and restoration techniques to maintain the integrity of premium footwear.
Yes, we specialize in luxury shoes including Gucci, Prada, Louboutin, Chanel, and other designer brands.
Yes, our service includes deep cleaning, polishing, and color restoration where possible.
Yes, our Shoe & Bag Spa service covers both shoes and handbags for complete care.
Pricing depends on the brand and material. High-end shoes usually start at a premium rate for specialized care.

6. Commercial Laundry Service

Hotels, restaurants, gyms, salons, and corporate offices trust us for consistent, professional laundry services.
Yes, we specialize in bulk orders and ensure timely pickup and delivery
We follow strict cleaning protocols, high-temperature washing, and fabric-safe disinfectants.
Yes, our Curtain Cleaning Service is available for both residential and commercial clients.
Prices are customized based on volume and service frequency. We offer affordable packages for businesses.

7. Curtain Cleaning Service

Curtains accumulate dust, dirt, and allergens, which can affect air quality. Professional cleaning keeps them fresh and vibrant.
Yes, we handle all fabrics including cotton, silk, velvet, and blackout curtains.
Yes, our team can take down, clean, and reinstall your curtains for total convenience.
Yes, our Carpet Cleaning Service ensures deep cleaning and restoration for home and office carpets.
Pricing depends on curtain size, fabric, and cleaning method. We provide competitive per-piece rates.

8. Carpet Cleaning Service

Ideally every 12–18 months, depending on foot traffic, pets, or spills.
Yes, we use professional-grade stain removal and deodorizing treatments for long-lasting freshness.
Absolutely. We use eco-friendly and non-toxic cleaning solutions.
Yes, our Soft Toy Cleaning Service is perfect for keeping kids’ toys clean and hygienic.
Pricing depends on carpet size and condition. We offer per-square-meter rates for transparency.

9. Soft Toy Cleaning Service

Soft toys collect dust, bacteria, and allergens. Professional cleaning keeps them safe and hygienic for children.
Yes, our gentle process ensures toys stay soft, cuddly, and safe.
Every 3–6 months, depending on use and exposure to dust or spills.
Yes, our Curtain Cleaning and Carpet Cleaning services are ideal for a complete home refresh.
Prices depend on toy size and fabric. We offer affordable rates with discounts for multiple toys.

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We look forward to helping you enjoy and maintain a clean, healthy environment.

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